FAQs

Craftsmanship & Materials

How are your garments made?
Sweet Violet garments are all carefully handcrafted in our studio, using high-quality construction techniques, premium fabrics and a made-to-order process that minimizes waste and allows more flexibility in customization than mass produced factory items.

Where are your clothes made?
All garments are made in our Richmond, VA studio.

What kind of fabrics do you use?
Our main focus is always on natural fibers including cotton, rayon, silk and wool. Some fabrics will be synthetic, all fabrics will be described fully in the product description. 

Orders & Processing

How long will it take to receive my order?
We closely adhere to a slow fashion made-to-order business model, which means that fabric and notions are only ordered once you place your order.

We receive these usually within 2-3 weeks, and construction of your garment usually takes 2-3 weeks, making total construction time 4-6 weeks.

Please contact us if you need a garment by a specific date, and we will let you know if it can be achieved within our production schedule.

Fit & Sizing

How do I choose the right size?
You will find a link to our size chart for each garment on the product page.

We currently offer a range of standard sizes and are always working to expand that sizing range. 

Please note that we are not able to offer larger sizes in some styles because our designs won't fit on the fabric. We are working on new designs for these styles with slight variations (like additional panels) so they will fit and we will be able to offer those sizes. If you are interested in finding out more and when they will be available, contact us.

How Does Customization Work?

Having each garment commissioned by a customer allows for more customization options than fast fashion. We currently offer standard sizing and length, as well as custom length. in 2026 we will be introducing a new line of customizable dresses, where you are able to select from a range of neckline and sleeve styles so that you can get involved in the design process and create a garment that is perfect for you.

Be sure to reach out if you have questions about measuring, sizing or choosing the right garment for you.

Support & Contact

How do I get in touch?
Fill out our Contact Form or send an email to kate@sweetviolet.co. We will respond within 1 business day.

General Policies

What is your Shipping Policy?

To read all about how we ship our products, click here.

What is your policy on Returns?

To find out more about cancelling or returning an item, click here.

Privacy Policy

To read our Privacy Policy, please click here.

Terms & Conditions

To read our Terms & Conditions, please click here.