FAQs
Craftsmanship & Materials
How are your garments made?
Our garments are carefully handcrafted by skilled professionals using high-quality construction techniques, premium fabrics and a made-to-order process that minimizes waste and allows us a lot more flexibility in customization than mass produced factory items.
Where are your clothes made?
All garments are made in our Virginia studio.
What kind of fabrics do you use?
Our main focus is always on natural fibers including cotton, rayon, silk and wool. We do use some synthetic fabrics as well.
Orders & Processing
How long will it take to receive my order?
If you choose a fabric with a printed pattern, the printing and construction time is about 4 weeks. We always do our utmost to get your garment to you as quickly as possible.
Most solid color fabrics ship more quickly and the total processing time is around 3 weeks.
Can I rush my order?
Yes, we offer a limited number of rush orders for customers who need their garment sooner than our standard processing time.
Solid Color Garments: Standard processing is 3 weeks. Rush processing (2 weeks) is available for an additional $50.
Printed Fabric Garments: Standard processing is 4 weeks. Rush processing (3 weeks) is available for an additional $75.
Rush processing refers to the time it takes to make your garment before it ships. Shipping time is additional, and you’ll have the option to upgrade to expedited shipping at checkout if needed.
Fit & Sizing
How do I choose the right size?
You will find a link to our size chart for each garment on the product page.
Our sizing varies by 1" measurements, giving you more options than standard sizing.
We currently offer sizes 0-18, and will be introducing expanded Plus and Petite sizing soon.
Most of the garments are designed to be very true to size, so please size up if you prefer a bit more room.
Also take into account how you will be caring for your garment. While dry cleaning will alter the sizing very little, washing (including hand washing) often cause natural fibers to shrink.
What if it doesn’t fit?
To find out more about returning or exchanging an item, click here.
How Does Customization Work?
Our garments can be customized in many different ways.
Our skirts can be customized by style, fabric, length and color/print. Our dresses can be customized by these choices, as well as neckline, sleeve style and added design elements like ruffles. Not every option is available in every style, due to constraints like fabric length or characteristics.
There are 2 ways to customize the color of your fabric: by choosing a solid color, or a print that will be custom printed onto your fabric that will then be used to construct your garment. Many of our prints are hand-drawn by independent artists. We believe in supporting their work by showcasing their designs and giving them full credit wherever their prints appear.
We do not currently offer custom sizing other than what is offered on our size chart, or any additional design elements or features not listed on the product page.
Support & Contact
How do I get in touch?
Fill out our Contact Form or send an email to kate@sweetviolet.co. We will respond within 1 business day.
General Policies
What is your Shipping Policy?
To read all about how we ship our products, click here.
What is your policy on Returns and Exchanges?
To find out more about returning or exchanging an item, click here.
Privacy Policy
To read our Privacy Policy, please click here.
Terms & Conditions
To read our Terms & Conditions, please click here.